At Sagoos Estates Limited, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, store, and share your information and informs you about your rights regarding your data under the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect the following types of personal data:
-
Contact information (e.g., name, address, email, phone number)
-
Property details
-
Financial information for rental and payment processing
-
Identification documents for verification purposes
2. How We Collect Your Data
Data is collected through:
-
Direct interactions (e.g., when you fill out forms or contact us)
-
Automated technologies, such as cookies, when you use our website
-
Third parties or publicly available sources (e.g., referencing agencies)
3. How We Use Your Data
We use your data to:
-
Provide property management and lettings services
-
Communicate with you and respond to your inquiries
-
Process payments and transactions
-
Comply with legal obligations and regulations
4. Data Sharing
We may share your data with:
-
Service providers and business partners who assist us in property management
-
Regulatory bodies, as required by law
-
Third-party referencing and credit check agencies
5. Data Security
We implement security measures to protect your personal data from unauthorised access, alteration, or disclosure. Only authorised personnel have access to your data.
6. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal requirements, or resolve disputes.
7. Your Rights
Under GDPR, you have the right to:
-
Access your personal data
-
Request correction of your data
-
Request deletion of your data
-
Restrict or object to processing
-
Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Cookies and Tracking
We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
9. Contact Information
For questions or requests related to this privacy policy, please contact us at:
Contact us
Phone: 01223 411626