Why We Started Sagoos & Our Mission to Redefine Lettings
Published 8th September By Jagdev Sagoo (MARLA)A letting agency Founded by Landlords, for Landlords
The lettings industry is broken. As landlords ourselves, we’ve experienced it firsthand: poor communication, high fees, slow service, and agents who simply don’t care once the contract is signed.
That’s why we started Sagoos — to do things differently.
Built from 40 Years of Property Experience
Sagoos isn’t your typical letting agency. We’re a second-generation family-run business, with over four decades of experience managing one of Cambridge’s largest private property portfolios. We know what it means to manage properties well — and we’ve learned the hard way what happens when it’s done badly.
❌ What We Saw in the Industry
Before launching Sagoos, we worked with some letting agents — and far too many let us down. We saw:
- Tenants left waiting days (or weeks) for repairs
- Landlords overcharged for routine works
- Property visits rushed or skipped altogether
- Maintenance done badly — and expensively
- No accountability when things went wrong
We knew there had to be a better way.
✅ Our Mission: Redefine Lettings Through Trust, Transparency & Speed
We founded Sagoos with a simple but powerful mission:
To bring landlords peace of mind through exceptional service and honest advice.
That means:
- Clear fees with no hidden charges
- Fast response times — for both tenants and landlords
- In-house maintenance and professional cleans included in our HMO service
- Regular inspections, with full reports
- No VAT charged on our fees (until we reach the threshold), making us more affordable
- Personal service — we're hands-on, and we care
- We want landlords to actually enjoy letting out their property again — without the stress, the guesswork, or the inflated costs.
Our Promise to Landlords
When you work with Sagoos, you're not just hiring a letting agent. You're working with fellow landlords who understand your pressures and your priorities.
We treat your property like it’s one of our own — because we know what’s at stake.
Whether you’re letting out a single flat or managing a growing HMO portfolio, we’re here to save you time, protect your investment, and help you grow.
Redefining Lettings: One Property at a Time
We believe in doing things properly. From the moment a tenant first enquires to the day they move out, we manage every detail with care. No shortcuts. No compromises.
And when issues arise — because they always do — we act quickly, communicate clearly, and get things sorted.
It’s lettings, done better. That’s what we’re here to build.
Ready for a Letting Agent Who Gets It?
Whether you’ve been burned by bad agents before or you’re letting a property for the first time — Sagoos is here to help.
Let’s redefine lettings together
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