What Makes a Great HMO Property? Design, Layout & Tenant Experience

The success of any HMO (House in Multiple Occupation) hinges on three things: design, layout, and how well it supports the tenant experience. In competitive rental markets like Cambridge, where tenant expectations are rising, delivering a high-quality HMO isn’t just about ticking regulatory boxes — it’s about creating a space people genuinely want to live in. At Sagoos, we believe great HMO properties are the result of thoughtful planning and real-world experience. Here’s what makes the difference.

1. Smart Use of Space

In an HMO, space is everything — but bigger isn’t always better. What matters is how well the space is used.

✅ Efficient layouts that avoid wasted corridors and dead zones.
✅ Maximised room sizes that feel comfortable, not cramped.
✅ Open-plan kitchens/diners that encourage socialising without sacrificing practicality.

Sagoos Tip: Always design with furniture in mind. A room that technically fits a bed isn’t enough — tenants need to live, work, and store things too.

2. Plenty of Storage

Nothing frustrates tenants more than not having space to put their things.

✅ Built-in wardrobes or large freestanding ones in every room.
✅ Kitchen storage that’s clearly designated per tenant — with enough cupboards and fridge/freezer space.
✅ Bike and utility storage where possible, especially in city centre properties.

Sagoos Insight: Tenants won’t always say it in feedback, but lack of storage is a top reason for not renewing a tenancy.

3. Quality Communal Areas

Shared spaces can make or break an HMO. Great communal areas create a sense of home and community.

✅ Comfortable lounges with sofas, smart TVs, and soft lighting.
✅ Well-equipped kitchens with enough ovens, hobs, and seating for the number of tenants.
✅ Outdoor space, even if small, adds real lifestyle value.

Sagoos Tip: Don’t cram in extra bedrooms at the expense of decent communal space. It affects tenant retention and long-term yield.

4. Private Spaces That Work

While shared areas matter, tenants still want their own retreat.

✅ Good natural light, neutral décor, and blackout blinds.
✅ Desks and data points in every room — especially post-pandemic.
✅ Well-designed en-suites where possible, with smart use of space and clean, modern finishes.

5. Great Design = Better Tenant Experience

A great HMO isn’t just functional — it’s somewhere tenants feel proud to live.

✅ Cohesive design themes that feel intentional, not thrown together.
✅ Durable but attractive finishes — think wipe-clean walls, contract flooring, and timeless colour palettes.
✅ Attention to detail, like USB sockets, coat hooks, and hallway mirrors.

Sagoos Insight: These touches don’t just look good in photos — they reduce wear and tear, increase rentability, and lead to longer tenancies.

Why Sagoos Knows HMOs

We’ve developed and managed dozens of successful HMO properties across Cambridge. As landlords ourselves, we understand both sides — what tenants value and what investors need.

✅ We design with the end-user in mind.
✅ We build for durability and return on investment.
✅ We manage every detail to keep tenants happy and properties full.

Final Thoughts

A great HMO is more than just a multi-bedroom house. It’s a carefully designed living environment that balances privacy, community, comfort, and practicality. In today’s rental market, these details aren’t optional — they’re what set your property apart.

Want to build or upgrade an HMO in Cambridge? Speak to Sagoos — we’ll help you design, furnish, and manage a property tenants love.