How to Keep Your Deposit: 7 Tips Every Tenant Should Follow

Simple ways to make sure you get every penny back

Moving out of a rented property? Your deposit could be worth hundreds — even thousands — of pounds. But many tenants lose part (or all) of it due to avoidable issues.

At Sagoos, we want tenants to feel confident and informed. So here are 7 straightforward tips that will help you protect your deposit and leave on good terms — with your full refund intact.

1. Read the Inventory (and Take Your Own Photos)

When you move in, you should be given a detailed inventory showing the condition of the property. Take the time to:

✅ Review it carefully

✅ Take your own photos of any damage

✅ Flag anything that’s incorrect or missing — in writing

Sagoos Tip: Email your own photos to the letting agent at move-in so there’s a time-stamped record.

2. Report Problems Promptly

If something breaks or stops working — tell your agent or landlord immediately.

✅ Don’t ignore leaks, mould, or faulty appliances

✅ Always report issues in writing (text/email is fine)

✅ Keep records of when you reported them

Prompt reporting helps avoid further damage — and shows you’ve been a responsible tenant.

3. Keep the Place Clean During the Tenancy

• Don’t leave cleaning until the last week. Keeping on top of it helps avoid long-term buildup and stains that could lead to deductions later.
• Clean as you go — especially bathrooms, kitchens, and flooring
• Use extractor fans and open windows to reduce mould
• Treat the property like your own — it shows in the final inspection

4. Stick to the Rules in the Tenancy Agreement

Your agreement will outline key rules around:

• Smoking
• Pets
• Subletting
• Garden maintenance
• Hanging pictures or painting walls

If you break any of these without permission, it can result in deductions for repairs or reinstatement.

Always check the contract before making changes.

5. Give Proper Notice — and in Writing

When it’s time to move out, make sure you:

✅ Give the correct amount of notice (usually 1 month)

✅ Put it in writing (email or letter)

✅ Confirm your move-out date with the agent

Moving out without proper notice can cost you rent — or your full deposit.

6. Deep Clean Before You Leave

This is where most tenants lose money. Before handing the keys back:

✅ Clean the whole property thoroughly (especially oven, bathroom, windows, skirting)

✅ Remove all rubbish and personal items

✅ Don’t forget shared spaces if you’re in an HMO

Consider hiring a professional cleaner — it’s often cheaper than a cleaning deduction.

7. Be Present for the Final Inspection (If Possible)

Attending the check-out inspection gives you a chance to:

✅ Discuss any concerns directly

✅ Agree on any minor issues

✅ Show you’ve cleaned and returned everything properly

It also prevents surprises when the deposit return is processed.

Final Step: Deposit Return Process

After you move out, your agent or landlord must:

• Return your deposit (or explain deductions) within 10 working days
• Use your deposit protection scheme to handle any disputes
• Provide evidence for any deductions made
• If you disagree, you can use the scheme’s free dispute resolution service.

Renting with Sagoos?

We always provide:

• A detailed inventory with photos
• Professional cleans before you move in
• Transparent deposit handling
• Support throughout your tenancy
• Because good tenants deserve good service — and their full deposit back.

Moving out soon?

Follow these tips to protect your deposit — and leave on a high note.